Diploma 

Computers are an integral part of society, and almost every computer user encounters problems periodically. As a result, there is a high demand for computer support specialists who can assist with day-to-day administration, maintenance, and support of computer systems and networks. According to the U.S. Department of Labor, job prospects should be best for college graduates who understand the latest computer skills and new technologies.* A Computer Support Technician Diploma from Kaplan College can give you the education and training you need to enter this field.

 Program Attributes and Outcomes 

At Kaplan College, our Computer Support Technician Diploma can help you gain the knowledge and skills you need to search for entry-level employment in the computer support field. Through group discussions, lectures, and hands-on experience, you can learn about computer programs, hardware and software, and network systems. Don’t miss your chance to develop the skills that could help you stand out in the job market.

 Career Opportunities 

Once you have completed the program successfully, you will be awarded a diploma and you may seek a variety of entry-level positions including:
  • Desktop support technician
  • Help desk specialist
  • Computer lab coordinator
  • Office systems support specialist
  • Hardware/software installer
  • Computer salesperson

  

 

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* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2006–2007 Edition, Computer Support Specialists and Systems Administrators, http://www.bls.gov/oco/ocos268.htm (accessed July, 2007).